Service Introduction
System integration
Hardware
Hardware:
- Workstation, Server, Laptop, Desktop (Dell, HP, Lenovo)
- Printer (Fujixerox, Canon)
Software
Software:
- VMware, Linux
- Microsoft Windows Server 2012/2016/2019
- Microsoft Windows 8/10
- Microsoft Office 2013/2016/2019 – Office 365
Security
Security:
- Firewall (SonicWall, Cyberoam, Fortigate, Juniper, Cisco)
- Anti-virus software (Kaspersky, Symantec, Trendmicro)
- Cyber Security Solution
(DLP, EDR,Vulnerability Assesment,Security GW,Phishing e-mail Dril,Emrgency Call)
Network
Network:
- SSL/IPsec VPN Network
- Router
- L3/L2 Switch
- Wireless LAN
Backup
Backup:
- Storage, Back Up Device (SAN, NAS, Tape device, Auto Loader, etc … )
- Backup software (Veeam, Veritas, etc…)
Scope of Maintenance service:
- Updating or reinstalling Operating System
- Updating antivirus software
- Troubleshooting & fixing problem
- Maintaining the LAN & WAN network
- Checking the data backup system
Service time:
- Monday through Friday: 8:15 a.m – 12:00 a.m/13:00 p.m -17:15 p.m
- Saturday: 8:15 a.m – 12:00 a.
(Except on Sundays, Public holidays and NSV holidays)
Response time:
- Get technical consultation via Hotline support.
- Commit to send experienced engineers to support for any damages at the earliest time.
Benefits to customers:
- Ensure the highest performance of the IT system for customers.
- Give the best consultation and proposal for the IT system of customers.
- Monthly check the status of IT equipment and network system to ensure the stable operation and prevent from any predictable risks for the system.
- Minimize downtime for servers, network, PCs, and other office devices to optimize the operation of IT infrastructure for increased productivity and profitability.
Contact us!
Please do not hesitate to contact us.
We’d love to speak with you. Leave us your details and one of our team members will be in touch soon.